Never optimize for individual performance. Success is when touch time is a substantial part of the lead time. Sounds familiar? These are two of my takeaways from reading The Goal by Goldratt.
So what if we made all time touch time with total disregard for individual productivity? If we instead optimize for the groups productivity, making sure that a feature never has to wait for information needed to be completed.
With a batch size of one and only one workstation, where would we end up?
And people are surprised that using ensemble programming can be a competitive advantage.
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